Accessibility

The Higher Education Quality Council of Ontario (HEQCO) is in compliance with the Accessibility for Ontarians with Disabilities Act, 2005 and its regulations as applicable.

To request HEQCO material in alternate formats, please contact info@heqco.ca

The Higher Education Quality Council of Ontario (HEQCO) welcomes feedback on how we provide accessible customer service. Customer feedback will help us identify barriers and respond to concerns.

Customers who wish to provide feedback on the way HEQCO serves people with disabilities can provide feedback in the following ways:

By email: info@heqco.ca
Phone: 416-212-3893
Mail: 2500 – 88 Queens Quay West, Toronto, Ontario, M5J 0B6

All feedback, including complaints, will be handled in the following manner:

Feedback will be reviewed by the Chief Administrative Officer (CAO) and the Director of Communications to determine the appropriate department to address the concern/request.

Customers can expect to hear back within five business days.

HEQCO will make sure our feedback process is accessible to people with disabilities by providing or arranging for accessible formats and communication supports, on request.